Shipping Policy

1. Do you ship internationally? How much is shipping?

Galartsy ships to over 150 countries, including Canada, Europe, the United States, Australia, Brazil, Mexico, and GCC countries. We offer FREE worldwide shipping, and all taxes and duties are covered and paid by Galartsy.
However, due to recent changes in international shipping prices, we now charge shipping to Canada and Europe when purchasing our boots.
Our shop's currency is in USD.
2. Delivery Time
Once you place an order, it takes us 1-3 business days to process it before shipment. Shipping times vary depending on your location and the availability of the item in our warehouses. We aim to deliver your order within 1-3 weeks. Here is a list of our estimaed delivery times: 

Country

Est. delivery time

United States 

5-14 business days*

Europe

6-14 business days*

Canada & Australia

6-16 business days*

Rest of the world

8-18 business days*

in some cases, delivery can take longer. Factors that can affect shipping times include slow postal services, unexpected customs delays, and shipping disruptions due to weather or natural disasters. While we do everything we can to ensure timely delivery, delays are rare and we will keep you informed if we anticipate any significant delays. If you have any concerns about your order's delivery time, please contact us at contact@galartsy.com.

 

3. Where do you ship from? 
Galartsy has partnered with several warehouses around the world to ensure fast and efficient shipping. When you place an order, we will ship from the closest warehouse to your country where the item is available. However, in some cases, if the item you ordered is not available in the nearest warehouse, we will ship it directly from our main warehouse in China. This allows us to provide the best possible shipping experience and ensures that you receive your order as quickly as possible.
 
4. Late deliveries
All orders are fully tracked, and we will keep you informed of any unexpected delays. If your order is delayed or appears to be lost, please contact us at contact@galartsy.com, and we will investigate the issue and provide a resolution. In the rare event that your order does not arrive within 2 months of the date of purchase, we offer a guarantee to help reship your order or provide a full refund.

5. Partial Shipments
We have multiple warehouses around the world, so items may be shipped separately if they're available in different locations. We will provide tracking information for each shipment. If you have any questions, please contact us at contact@galartsy.com.

6. Custom Fees? 
We cover all taxes and duties for international shipments, but in rare cases, some countries may charge customs fees or import taxes. We are not responsible for any additional fees charged by your country. If you have any questions or concerns about customs fees or import taxes, please contact your local customs office for more information.

7. Delivery for Holidays and Special Occasions? 
If you plan to give one of our items as a gift for a holiday or special occasion, we recommend ordering well in advance of the date to ensure timely delivery. We cannot be held responsible for items that do not arrive before specified dates.

For any questions or suggestions , please contact us at:

Contact@Galartsy.com
+1 307-201-0469

Galartsy LLC, 1309 Coffeen Avenue STE 1200 Sheridan, WY 82801